FAQ's
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at keturahenterprises.com@gmail.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at keturahenterprises.com@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.
I have a question that wasn't answered, can you please help?
Please send us an email to keturahenterprises.com@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
Annual Wellness Retreat
Set sail with your favorite people on a wellness getaway to the Bahamas that nourishes your mind, body, and soul. Whether you're seeking connection, rest, or adventure, this cruise is your chance to uneind and make lifelong memories. Hosted by a caring nurse and wellness guide, this experience is curated for joy, peace, and togetherness.
4-DAY Bahamas From Miami, Wednesday, May 20, 2026 - Sunday, May 24, 2026
Must be 21 years or older to book.
Passport preferred but not required. Government issued id and birth certificate (original copies, no photo copies) required if you don't have a passport.
Travel Itinerary
Ship Tour
Bahamas Travel Guide
Cancellation Policy
Keturah Enterprises Cancellation Policy: Cancellation and change fees are subject to change without prior notice. Non-refundable rates may apply. Purchase of Travel/Vacation Protection is strongly recommended to protect against unforseen circumstances, unexpected illness, emergies, cancellations, or delays. Travel Protection- Full Travel Credit renders a full travel credit less than the amount of the travel protection. Travel Protection- Full refund renders a full refund less the amount of the travel protection. Keturah Enterprises LLC is not responsible for omissions or errors, delays, cancellations; any refunds or credits are subject to the vendor's terms not ours. Please call our Contact Center with any questions.PLEASE CHECK AND RE-CHECK ALL INFORMATION; SPELLINGS OF NAMES, DATE OF BIRTH, PASSPORT INFO, ETC., BEFORE SUBMITTING. ONCE BOOKINGS ARE CREATED, CHANGES TO INFORMATION CANNOT BE MADE. Please Emailketurahenterprises.com@gmail.comor Text786-326-5046when you are ready to book.
Carnival Cancellation Policy: Carnival Cruise Line's cancellation policy generally offers varying levels of refunds or credits depending on when you cancel before your cruise departure. For most cruises, cancellations made more than 91 days before the sailing date are fully refundable, but penalties increase as the sailing date approaches.